People talk about things that excite them and make them go wow. They talk about companies that stand out from the average, the mediocre, the mundane and the boring.
This is what word of mouth marketing has always been about — and will always be. The only difference is that we now live in a world where people can really spread the word.
Word of Mouth On Steroids
And while word of mouth marketing has always been your most effective source of new customers, this is more true today than anytime in history — irrespective of who your customer is or what your industry is all about.
Your customer live’s in a referral economy. They trust strangers to validate their purchasing decisions through unbiased opinions. They seek information that gives answers and direction rather than messages or sales pitches.
You know this is true as this is exactly what you do. To survive in this economy you have to create a company that people want to talk about, refer to as an answer and solution.
Thriving in The Word of Mouth Economy
To thrive, you need to be the word of mouth leader in your niche, market segment or industry. To stand out and above from the crowd, to be exceptional. You want your company to be the case study at business school. To be the company that leaves creates a story and leave a real impression on your customer’s soul. This is when you go beyond survival and thrive.
To help kick start you in this direction here are a series of article below to give you a key insight into what you need and help structure your strategy.
- Why Word of Mouth Is Your Biggest Media Channel
- The Most Expensive Mistake Marketers Make
- Why People Refer And How to Leverage It For Your Business
- The 5 Reasons We Talk An How To Leverage This
- How To Create Word of Mouth Marketing That Delivers
- Why Your Viral Word of Mouth Campaign Will Fail
- How to Create a Viral Word of Mouth Campaign
- Word of Mouth and Traditional Media – an Example
Of course it goes without say that if you need to discuss something or want to explore a concept more let me know and I will happily guide you along the way. Just drop a comment in the message section below.
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